Introducing Handy Housewives
When someone who started their company 17 years ago says they still love their job, you believe them. Handy Housewives has been growing and changing as each year passes, both professionally and individually. Melanie thrives on empowering women, maintaining a positive work team, and striving to ensure that her customer service is top-notch. And with that in mind, we’d like for you to meet Melanie Mensch.....
Describe your business: We are a locally owned and operated residential cleaning company. We offer services personalized to meet your needs. We offer residential cleaning, laundry, ironing, grocery shopping, and food preparation. We also do one-time cleaning, move out, or move-ins as well as your seasonal deep cleaning. By doing what we love, we help create balance in our client's lives and help them free up time for them to authentically create a life they love. Our mission is to inspire time together...and enrich family life.
What drives you to do what you do? What motivates you? I love helping others, I am passionate about empowering women and do my best to create a culture which supports and encourages our team.
What has surprised you most when owning your own business? The personal growth in the past 17 years. I would have never imagined how it would stretch me and cause me to grow into a continual better version of me.
What was it like when you first started? Pure excitement and nerves...I loved it. I am very organized and loved pioneering something from nothing and building a team and clientele from the ground up. Absolutely loved it.
What is something people don’t know about your business? Hmm, good question. Possibly the work that happens behind the scenes every day to ensure the excellence of our service.
What would your customers say they love most about doing business with you? Friendly, organized, and great overall standards throughout our services. If we do miss the mark, the willingness to correct to ensure satisfaction.
What are some odd requests you've had from clients? Gift wrapping, pushing snow, cleaning motor homes, detail cleaning in garages, prepping, serving, and clean up for parties, washing an entire laundry basket of Lulu thong panties, hung pictures, change baby diapers...I can go on, in 17 years there is not a lot we haven't seen:-)
How do you motivate and encourage yourself or staff? Positivity and knowing to every problem there is a solution. My team is like my family, I honour and respect them, I celebrate their birthdays, and let them know how thankful I am to have them a part of our Handy Housewives family. They belong, are seen, and valued. I have ridden out the storms and simply have come to the conclusion that all things work out for the positive. It can be challenging in the moment but when I look back I can see my own growth and blessings.
Meet the Team
Where do you see your business in the next years? Continuing to serve our community in excellence and empowering the women who work with us.
What are your greatest challenges? Finding long term staff, the work is hard so we do get turnover. Knowing this I cherish each lady on our team for as long as they work with us and try to invest in them while they are with us.
What is something most people don’t know about you? I am a survivor of severe complex trauma. My business really saved me and kept me going. Through Handy Housewives I have met so many beautiful people who have given me disconfirming experiences of my childhood and showed me such respect and support. This is why my team is like my family.
I do trauma-informed coaching to help others to reclaim their life -body, soul, and spirit.
What do you love most about your town/city? Saskatoon is an incredible, loyal, and a supportive city. I love this city it is filled with beautiful and supportive local businesses and has a community mindset
Why do you think it is important for people to support local? We are wired for connection and the more we support local and get to know our community and the more we feel safe, seen, and heard as individuals and are free to live out our purpose.
What are your favorite restaurants? I eat dairy and gluten-free, so I love Odd Couple, Leyda's Calories, UNA Pizza, D'Lish by Tish Cafe is one of my quaint favourite places.
What are your favorite things to do locally? I love shopping and eating at the local places, hiking/jogging/biking the beautiful paths around the river, and kayaking, Jazz Festival, I love the GF waffles at Berry Barn, Broadway Street Fair, Yoga indoor and outside in summer, Painting classes, Bare ass beach:-)